At Roamak, your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a simple return and refund process.

Return Eligibility

• Returns are accepted within 30 days of delivery.

• Items must be unused, undamaged, and in original packaging.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

• Clearance or final sale items

• Customized or personalized products

• Items damaged by misuse or improper handling

Return Process

1. Email support@roamak.sbs with your order number and reason for return.

2. We will provide return instructions and the return address.

3. Customers are responsible for return shipping costs unless the return is due to our error.

Refunds

Refunds are processed within 5–10 business days after we receive and inspect the returned items. Refunds will be issued to the original payment method.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos. We will provide a replacement or full refund.